Healthy London Partnership is excited and proud to announce our Patient Relationship Manager, the cloud-based system designed to improve patients’ experience of NHS 111, has won the prestigious UK IT Industry Award for the best use of cloud services.

Patient Relationship Manager (PRM) is the technology running behind the scenes improving London’s NHS 111. It links up patients and clinicians (including out-of-hours GPs and the London Ambulance Service) with the most up-to-date data in real time. It means a better experience for all and ever increasingly integrated care for Londoners.

The award is presented to the project that has achieved exceptional results through its outstanding implementation and high levels of professionalism in IT. It beat stiff competition to win and shows its leading edge technology is providing a truly innovative service for London. This year there were 600 entries; 232 finalists; 25 winners; 25 highly commended.

Paul Fletcher, Group Chief Executive Officer of BCS, The Chartered Institute for IT said: “Congratulations to all the winners and those who were highly commended in the UK IT Industry 2016 Awards. BCS, The Chartered Institute for IT is here to make IT good for society and the Awards are a major part of this. They recognise the highest levels of professionalism and innovation in the IT sector. The standard of applications we received this year were very high, but the winners stood out as exceptional and inspiring, and should be very proud of their success.”

Stuart Sumner, Editor of Computing, saids: “Very well done to the winners and those who were highly commended on their achievements. The UK IT Industry Awards are rigorously judged and truly celebrate excellence and innovation in IT today. To win a category at the industry’s most competitive and popular awards is a real accomplishment, and everyone involved should feel extremely proud.”

The Patient Relationship Manager is also nominated for the the Innovation, Technology and Effectiveness section of the European Contact Centre and Customer Service Awards 2016. Results will be announced next week.

About the award

BCS & Computing UK IT Industry Awards are a platform for the entire profession to celebrate best practice, innovation and excellence. This year’s Awards featured 25 categories that covered: project, organisation, technology and individual excellence. The categories were open to organisations and individuals involved in IT across the public, not for profit and commercial sectors.