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Tag: urgent and emergency care

First NHS Online app is live in the London borough of Bexley

15th November 2017

Healthy London Partnership has launched an app – NHS Online – designed to provide accurate, non-urgent medical advice to more than 240,000 Bexley residents, 24 hours a day, seven days a week. The app is being piloted in Bexley, south-east London. The Bexley version of the app, NHS Online Bexley, is easy to use and […]

Learning from day of care survey data

14th November 2017

On 4 July 2017, the Urgent and Emergency Care (UEC) Improvement Collaborative was launched as a catalyst for our continued collective effort across London to improve urgent and emergency care.  A key part of any successful improvement collaborative is the use of detailed data and local knowledge to diagnose and drive improvement. With renewed focus […]

Keeping London’s care home residents safe from flu

23rd October 2017

NHS England’s (London) Kenny Gibson on how we’re working to reduce the spread of flu in care homes and keep residents and staff well this winter. “People aged 65 or over are more likely to have a bad case of flu or develop a serious complication, such as bronchitis or pneumonia. We know more people attend A&E with flu […]

Free flu jab for care home staff and domiciliary care workers

19th October 2017

Care home staff and domiciliary care workers in London can now get a free flu jab to help limit the spread of flu and keep elderly care home residents well this winter.  Flu can be more severe for people aged 65 or over and can lead to serious complications such as bronchitis and pneumonia. Many people […]

New funding available to support Londoners’ in crisis

5th October 2017

Healthy London Partnership is supporting London’s crisis care system to use national capital funding to implement London’s Section 136 pathway and the health based place of safety specification launched in December 2016 by the Mayor of London. From October 2017, £15m in national capital funding is available to expand services that can help prevent mental health service […]

Streaming and redirection: the London model

30th September 2017

This document details recommendations for streaming and redirection in London’s A&Es and Urgent Treatment Centres (UTCs). It outlines the rationale behind having a separate model for London and the process and methodology used to develop this model. ‘Streaming and redirection: the London model’ has been produced to ensure London has a clear and consistent streaming […]

Managing demand through channel shift

28th September 2017

 A summary of the recommended interventions identified in NHS England’s Consolidated Channel Shift Model.  In February 2017, NHS England published a suite of urgent and emergency care interventions called the Consolidated Channel Shift Model. This is a model designed for system leaders to respond to increasing demand in health and care. It will be of […]

Specialist A&E mental health support around the clock 24/7

20th April 2017

Healthy London Partnership has successfully supported London’s NHS to win national funding for 17 A&Es to have specialist liaison mental health services in the capital. The funding means Londoners’ with mental health needs will be assessed and cared for around the clock by skilled and compassionate staff. The NHS England transformation funding supports the national […]

NHS 111 takes home top award at UK Cloud Awards 2017

30th March 2017

Healthy London Partnership and its development partner, Content Guru, picked up the ‘Digital Transformation Project’ award for the NHS 111 Patient Relationship Management system. The cloud-based system is designed to improve patients’ experience of NHS 111 and has been digitally transforming the way the NHS in London manages urgent care. It is currently unique to London although there are […]