making every contact count

A handy and informative infographic that tells the story of making every contact count using images and headline statistics.  It explains what making every contact count is, why it is important and gives organisations useful next steps on their journey to implementing making every contact count. Download this resource as a PDF and use it […]

Healthy London Partnership is leading a London-wide campaign that encourages more organisations to get their staff to have positive health and wellbeing conversations with people they meet every day. It’s time for Londoners to start making every contact count. Making Every Contact Count (MECC) is about behaviour change. It is about staff from across NHS, local […]

This document brings together information and guidance for all key elements required to support local implementation of making every contact count initiatives. The Making Every Contact Count London Framework aims to build on and optimise behaviour change frameworks that already exist. It also provides a one-stop hub where organisations can find (and contribute to) the […]

Use our specially designed and easily updatable London templates, presentations, posters and images around your workplace and online to promote making every contact count (MECC) in your organisation. Together we can all get London healthier one conversation at a time.   MECC communications toolkit The making every contact count (MECC) communications toolkit has been designed to […]

Making every contact count can be cost effective but does require some financial and human resourcing. Use these guides and sample business cases to see how others have planned their initiatives around local needs and successfully won funding. Read the case for implementing making every contact count (MECC) in your organisation. This is designed to help you […]

Signing up to the London Making Every Contact Count (MECC) pledge is the first step in demonstrating your organisations commitment to building the training, infrastructure, cultural and environmental enablers that enable staff to make every contact count.   Pledge using our online form to implement MECC or enhance your current MECC programme to meet bronze, […]

Use our information, tools and resources to start, support or enhance your making every contact count programme. It is designed and organised to support you in implementing the London framework.

In April 2017, a one-day challenger event was held for the making every contact count project.  The aim of the event was to shape, through challenges and collaboration, a London framework for maximizing the potential of making every contact count over the next five years to help inform, motivate and empower Londoners to maintain and […]

Case study examples showing how MECC programmes have been implemented and delivered in London. Camden and Islington Ealing Council Tower Hamlets Together

Tools designed to assist London organisations to plan and carry out evaluations of making every contact count projects and programmes. Use this evaluation framework produced by Health Education England and Public Health England to establish the types of information (individual and organisational) that could be collected to evaluate your programme or activity: Evaluation framework for making every […]