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Supporting the safe discharge of homeless hospital patients

28th January 2019

This guidance document outlines the latest developments in homeless hospital discharge, including the Homelessness Reduction Act 2017 and the duty it places on hospital trusts, emergency departments and urgent treatment centres. With homelessness at record levels in London and hospitals under increased pressure over winter, this guidance document provides a checklist for use by staff […]

London homeless health needs assessment toolkit

18th September 2018

This is an interactive guide designed to support local authorities, clinical commissioning groups, and integrated care systems across London to conduct a homeless health needs assessment. Conducting a health needs assessment is key to developing and delivering integrated care. Local Authorities must do a Joint Strategic Needs Assessment of the health and wellbeing of their local […]

Healthy mouths posters and guidance

31st May 2018

A poster and guidance to help people who are homeless in London get easier access to a dentist. The poster has been designed to be displayed at homeless services. The guidance explains the types of services available, how to access them and how if you are working with people who are homeless you can lead […]

‘My right to access healthcare’ cards

18th November 2017

Please use the following print-ready versions of the homeless health ‘My right to receive healthcare’ card. Download the print-ready file. Download larger cards that have been produced for people with sight problems.   Front side of card Reverse side of card We welcome other areas adapting the cards for local use, however, if you are going […]

Homeless health elearning

15th November 2017

Helping improve care for people who are homeless We have worked with Pathway to create a training package for GP receptionists and practice managers. People who are homeless have told us that strict access requirements – such as being asked to provide proof of address and ID – are a key barrier to them accessing primary […]

Homeless health resource pack

26th October 2017

Many local, regional and national services work to support people who are homeless, including support with finding emergency housing and protecting anyone at risk of abuse, harm or neglect. NHS staff can support patients who are homeless by signposting them to these services or putting patients in touch through a direct referral. Frontline NHS staff in […]

More than a statistic

26th October 2017

This report tells the stories and experiences of healthcare from the perspective of people who are currently homeless across London. The findings of the report are presented in chapters relating to different areas of healthcare delivery. Many of the topics highlighted, and stories told, do however have cross cutting themes that can apply to other […]

Healthcare and people who are homeless – commissioning guide

26th October 2017

This commissioning guidance aims to support commissioners in London’s clinical commissioning groups to improve health services for people who are homeless.  It outlines 10 commitments for improving health outcomes for homeless people in London. Commissioners can use these commitments as guiding principles in their work to improve services. Each commitment includes ideas and practical tips […]