With the launch of Good Thinking in November 2017, London became the first global city to deliver a city-wide digital mental wellbeing service. Two years on, there is an increasing focus on mental health and wellbeing and on the seemingly limitless possibilities of digital technologies. Good Thinking is more relevant than ever and we see huge potential for the service to support even more Londoners who are dealing with anxiety, sleep problems, stress and low mood.
This report evaluates the Good Thinking journey since the planning stages in 2015 and highlights the impact of the service to date. It takes into account that Good Thinking was, and continues to be, developed using agile, iterative methodology based on usage and feedback. As technology evolves at an ever-increasing speed, it concludes by highlighting future digital opportunities for prevention and early self-directed support for mental health and wellbeing.