Monitoring and evaluation

This page highlights the importance of reliable data and quality improvement when planning improvements to better integrate physical and mental healthcare for people with serious mental illness.   


Effectively monitor and evaluate strategies

Focus on meaningful indicators and data collection to plan for the population of people with serious mental illness (SMI). Be sure to evaluate both met and unmet needs over time.

Recommended actions to take

  • Improve coding and data quality to allow population planned services and tracking of SMI health care utilisation, treatment rates and outcome.
  • Use a strategic approach to quality improvement methodology to deliver sustainable change, more than simply performance monitoring or quality control.
  • Prioritise investment and work to unify and share data sets effectively.
  • Develop integrated digital care records and interoperable systems.
  • Evaluate service models: refine and roll out to other priority areas if successful.
  • Evaluate coverage of lifestyle interventions for physical health and the degree to which they are integrated and accessible across care sectors and environments.

Tools to help you

Bringing together physical and mental health: A new frontier for integrated care (King’s Fund): responds to the Five Year Forward View by looking at the four major challenges to integrating physical and mental health.

10 priorities for integrating physical and mental health (King’s Fund): highlights 10 areas that offer the biggest opportunities for improving quality and controlling costs.

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