DIALOG guidance

Downloads

CPA Operational Guidance (.doc)
10/10/2019

Videos (see links on right)

We have produced an animated video aimed at service users who have a mental health illness to describe how they can use DIALOG and DIALOG+ to help support them with their recovery.

We have also created a service user case study video to communicate the benefits of DIALOG for service users and carers.

Healthy London Partnership resources

PAN London DIALOG operational manual

The purpose of this operational manual is to act as a tool to support the London implementation of DIALOG. This manual provides background information on DIALOG, how and when to use it and suggestions for how the data should be analysed. The aim of the manual is to provide a common level of consistency in how DIALOG is implemented and used across each of the London Mental Health Trusts, whilst still allowing for some local flexibility in the way in which DIALOG is deployed locally.

Using DIALOG in measuring impact of Mental Health services

The purpose of this document is to provide a framework that will help ICSs develop a system matrix for using outcomes measures to better understand the impact of their community MH Transformation. This document focuses on DIALOG /+.

Using DIALOG in a meaningful way in Older Adult services

This document provides recommendations and best practice guidance that aims to standardise the use of DIALOG/+ in older adult services. This has been developed by clinical and transformation leads in London Mental Health Trusts, VCSE partners and Queen Mary University of London DIALOG researchers.

Using DIALOG data to understand population needs

This document provides practical examples of how DIALOG data can be used in different ways to understand the needs of your local population beyond ‘mental or physical health’. This document has been developed using DIALOG data from East London Foundation Trust (ELFT) in collaboration with Dr Rahul Bhattacharya, Clinical Lead, New Models of Community MH Programme, HLP / NHSEI.

Using DIALOG in an inpatient setting 

This document provides recommendations and best practice guidance that aims to standardise the use of DIALOG(+) in an inpatient setting. This has been developed by Healthy London Partnership in conjunction with clinical and transformation leads in London Mental Health Trusts as well as those with lived experience.

Oxleas resources

Test Client DIALOG+ care plan

Colleagues from Oxleas NHS Foundation Trust have kindly shared materials they have developed to support their DIALOG implementation journey.

My Recovery Care Plan

A service user group at Oxleas were asked to review the existing Trust documents to take a view on how easy they were to read and use. Some alternative options were discussed and the care plan that was written in a letter format was chosen as it was considered to be more user friendly. Physical health information can also be pulled through and  printed with the care plan if required. An alternative easy read care plan was also created with the help of the Trusts learning disability focus group for Trust information,  using images to support the text.

East London Foundation NHS Trust (ELFT) resources

ELFT DIALOG guidance

Colleagues from East London Foundation NHS Trust have kindly shared materials they have developed to support their DIALOG implementation journey.

SLaM resources

DIALOG Leaflet SLaM

A Service User Consultant at SLaM has developed a DIALOG leaflet.

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