On 12 December 2016, the Mayor of London, Sadiq Khan, joined London’s NHS, ambulance, police, mental health and social services at City Hall to launch a new set of standards to improve the care of vulnerable Londoners facing a mental health crisis.
Our mental health crisis care programme is working with stakeholders and key partners across the crisis care system to improve crisis care.
It was decided in 2015 that there should be a pan-London focus on the section 136 pathway and Health Based Place of Safety sites to improve the current inconsistencies across London and often inadequate care for those who are some of London’s most vulnerable.
London service user’s continue to describe the poor quality of mental health crisis care largely due to services that fail to meet their needs and lack basic respect, warmth and compassion.
On display at the event were best practice posters from national mental health and urgent and emergency care providers:
- Background to London’s mental health crisis care system
- 12 December 2016 mental health crisis care event presentation
Birmingham and Solihull:
- An evaluation of patient and staff satisfaction at the Psychiatric Decisions Unit
- An evaluation of patient and staff satisfaction at the Psychiatric Decisions Unit part 2
South West London:
- Brief alcohol intervention
Connecting with People:
- Training and suicide assessment framework
- Transfers to health based place of safety: service user experience
Leeds Survivor Led Crisis Service:
- Mental health care in emergency departments
- Mental health training for physical health practitioners
- Overview of Crisis Advice Line pilot in London