Healthy London Partnership > Resources > London Quality Standards

London Quality Standards

London’s Quality Standards for acute, emergency and maternity services (updated November 2015).

The majority of the standards are national recommendations from Royal Colleges and other clinical bodies, and represent the minimum quality of care that patients attending an emergency department or admitted as an emergency should expect to receive in every acute hospital in London. Similarly, the maternity services’ quality standards represent the minimum quality of care women who give birth should expect to receive in every unit in London.

Development of the standards was informed through extensive engagement. Large stakeholder engagement events were held that included primary and secondary care clinicians, representatives from professional bodies, commissioners – current and future – and patient, service user and public group representatives. In addition, the programme regularly attended Clinical Commissioning Group (CCG) meetings in all London PCT Clusters, cluster chairs and chief executives’ meetings, Trust chairs and chief executives’ meetings, the Directors of Nursing forum and pan-London patient and public involvement forums. In addition, professional representative bodies have been engaged throughout the development of the standards.

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