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This page contains information about the pharmacy urgent repeat medication service. This service is valuable support for asthma patients is available in approximately 500 pharmacies across London and accessed in every borough.


Pharmacy urgent repeat medication service (PURM)

This is a patient referral service through NHS 111 for patients who have run out of their repeat medication.

Across London up to 30 per cent of NHS 111 calls, and around 350 per day at weekends are for urgent repeat prescription requests. Most of these calls result in a referral to out of hours GP to get a prescription which takes up significant capacity within NHS111 and out of hours.

The PURM enables NHS 111 calls for repeat medicines to be redirected to a community pharmacy. Patients are referred by NHS 111 to a participating pharmacy where they collect a supply without needing a prescription or GP consultation.

This service is valuable support for asthma patients is available in approximately 500 pharmacies across London, with access in every borough. It also aims to prevent patients presenting at emergency departments requesting their repeat medication.

Find out more from the NHS England PURM pharmacy summary.

Visit NHS Choices to get pharmacy opening times

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