We held our second in a series of six urgent and emergency care improvement collaborative sessions on 20 September 2017. More than 165 colleagues from across London’s health and care joined us to explore the complex local issues they are facing.
These events aim to provide health and care leaders with dedicated space to discuss and challenge the most complex issues occurring locally while offering peer support.
The first session was held in July to launch the improvement collaborative. The aim of September’s event was to build momentum and in particular consider the expected upcoming pressure associated with winter.
All of London’s sustainability and transformation planning (STP) footprints were represented including colleagues from acute and mental health trusts, commissioners, regulatory bodies, community trust and local authorities.
The event was chaired by Professor Derek Bell:
- Welcome and aims – Prof Derek Bell
- Next Steps – Propelling the collaborative – Prof Derek Bell
Delegate workshops were offered in the morning:
- A year in an hour – Prof Julie Reed Acute discharge
- Overcoming challenges in patient and public involvement – Rachel Matthews
- Reflecting upon long term success to sustain improvements – Laura Lennox
- Seamless journey in the mental health system
- Acute discharge
The afternoon offered learning from exemplar practice sites and data support sessions:
- Getting the best value for money from your ED – Dr Taj Hassan
- Good practice – Epsom and St Helier
- Good practice – Chelsea and Westminster Hospital
- Winter resilience through prevention of influenza in care homes
Followed by STP break-out sessions to consider how to tackle improvement. Delegates used data available for their local systems to identifying where improvement efforts could best be focused, diagnosed key issues and planned for winter resilience. The next Improvement Collaborative event will be held on 7 December 2017.