Healthy London Partnership > Our work > Resources > Good practice and innovation: 17 November 2015

Good practice and innovation: 17 November 2015

Downloads

1. Time to Listen, Time to Care (.pdf)
26/11/2015

2. Joint Emergency Service (.pdf)
26/11/2015

3. Greater Manchester Community Risk Intervention Team (.pdf)
26/11/2015

4. Lancashire Intermediate Support Team (.pdf)
26/11/2015

5. The Sanctuary (.pdf)
26/11/2015

6. Solidarity in a Crisis (.pdf)
26/11/2015

7. Concerned about a resident (.pdf)
26/11/2015

8. Integrated Children’s Community Nursing Team (.pdf)
26/11/2015

9. Community Prevention of Admissions Team (.pdf)
26/11/2015

10. Community Head and Neck Team (.pdf)
26/11/2015

11. Unscheduled Dental Care (.pdf)
26/11/2015

12.The Use of Primary and Secondary Care Services by Children and Young (.pdf)
26/11/2015

13. London’s Pharmacy Urgent Repeat Medication (PURM) Pilot (.pdf)
26/11/2015

14. London’s Pharmacy Hub Pilot (.pdf)
26/11/2015

15. London’s Dental Hub Pilot (.pdf)
26/11/2015

16. Access to Service Information Using MiDoS (.pdf)
26/11/2015

17. Rapid Access Doctor (.pdf)
26/11/2015

18. 111 Patient Relationship Manager (.pdf)
26/11/2015

19. Mental Health Nurses Supporting LAS (.pdf)
26/11/2015

20. K466- Falls Specialist Response Car (.pdf)
26/11/2015

21. Dedicated Community Nurse working with LAS (.pdf)
26/11/2015

22. An Integrated Community Team Works With LAS (.pdf)
26/11/2015

23. Primary Urgent Care Centre Homerton Emergency Department (.pdf)
26/11/2015

24. Extending GP Access Hours in Havering (.pdf)
26/11/2015

25. Accessible Care Doctor Direct (.pdf)
26/11/2015

26. webGP Hurley Group (.pdf)
26/11/2015

27. Doctor First GP Access Scheme (.pdf)
26/11/2015

28. Transforming Primary Care in Southwark (.pdf)
26/11/2015

29. Extended Opening Hours at Chase Farm Urgent Care Centre (.pdf)
26/11/2015

30. Solving the A&E crisis using GP lead triage and redirection (.pdf)
26/11/2015

30b. Solving the A&E crisis using GP lead triage and redirection (.pdf)
26/11/2015

31. Seven Day Service Delivery Model for Acute and General Internal Medicine (.pdf)
26/11/2015

32. Rapid Assessment and Treatment model (.pdf)
26/11/2015

33. East Surry Hospital Emergency Department Therapy Team (.pdf)
26/11/2015

34. Clinically Enhanced “Fast-Track” Non-Medical Prescribing for (.pdf)
26/11/2015

35. Ambulatory Care Unit (.pdf)
26/11/2015

36. Whittington Health Ambulatory Emergency Care (.pdf)
26/11/2015

37. Post-CCT GP Fellowship in Urgent and Acute Care (.pdf)
26/11/2015

38. Sheffield Medical Assessment Frailty Unit (.pdf)
26/11/2015

39. Royal Liverpool and Broadgreen University Hospitals NHS Trust Expanded (.pdf)
26/11/2015

40. The Cumbria and Lancashire Telestroke Network (.pdf)
26/11/2015

41. The University Hospitals of Leicester NHS Trust (UHL) stroke service (.pdf)
26/11/2015

42. Royal Free London Emergency General Surgery Service (.pdf)
26/11/2015

43. Seven day imaging service (.pdf)
26/11/2015

44. Doncaster Integrated Working Health and Social Care in Partnership (.pdf)
26/11/2015

45. Homeless Patient Pathway, Sandwell and West (.pdf)
26/11/2015

46. Epsom and St Helier University Hospitals NHS Trust and Surrey County (.pdf)
26/11/2015

47. Transfer of Care Hub at Bromley CCG (.pdf)
26/11/2015

48. Evolve - A Navigator Service (.pdf)
26/11/2015

49. A&E Behavioural Insight Survey (.pdf)
26/11/2015

Materials presented at Implementing the Urgent and Emergency Care (U&EC) Vision on 17 November 2015. 

This event brought together commissioners, clinicians and patient and public representatives. It offered insights of Londoners’ experiences and expectations of U&EC services and how the clinically developed U&EC facilities and system specifications respond to their views.

Event presentations

Event workshop slides

Good Practice and Innovation Market Place

The Market Place showed a range of implemented interventions and strategies (from London and beyond) that have significantly and positively impacted on meeting patients’ needs and the management of the urgent care system.

Most of the good practice and innovation posters displayed came from London’s U&EC services and staff. Feedback about the market place was positive with a majority of delegates agreeing that the poster displays provided them with fresh insight on addressing the challenges in the U&EC system.

Delegates said: “Extremely valuable to find out about services and initiatives in other organisations”; “Some excellent work!”

Posters

Fifty posters were presented on the day. Twenty-two were submitted from London and 4 from across the UK. Thirteen were gathered from NHS IQ which showcased examples from across the country and Healthy London Partnership developed 11 internally in collaboration with initiative owners. Organisations such as the London Ambulance Service (LAS), London’s CCGs, Health Education England, Community Support organisations, Fire and Rescue Services, Royal Colleges, London’s U&EC Networks and numerous NHS Trusts across the UK all contributed with examples.

The posters were categorised into the following areas of the U&EC pathway:

  • Prevention and community care
  • Integrated urgent care, NHS 111, and GP out of hours
  • London Ambulance Service
  • Primary care and urgent care centres
  • A&E
  • Ambulatory care
  • Acute medicine
  • Discharge

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