Healthy London Partnership > Resources > 2WW E-Referral Primary Care User Guide

2WW E-Referral Primary Care User Guide

A user guide designed to support GP practices staff in using the NHS e-Referral Service (eRS) for 2 week wait (2ww) referrals for suspected cancer. 

The Transforming Cancer Services Team have released an E-Referral Primary Care User Guide. It has been designed with input from primary and secondary care users to support GP practices with the most common questions when using e-Referral Service (eRS) for 2ww referrals.


  1. eRS and Safety Netting
  2. eRS and Pan-London suspected cancer referral forms
  3. Suspected cancer & eRS, including benefits, directory of service (DOS), defer to provider (DTP) and worklist management
  4. Directly bookable appointments – example process option

We hope you find this resource useful, if you have any questions then please contact


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