Healthy London Partnership > Our work > Improvement collaborative

Improvement collaborative

Our Improvement Collaborative is bringing together colleagues from across the urgent and emergency care system to learn from and motivate each other to improve the quality of health services. The programme will explore best practice around local priorities, identify barriers that prevent best practice being implemented and test responses to those barriers. Doing so will support local systems to improve and achieve the ambitious urgent and emergency care priorities set out in the Five Year Forward View Next Steps report.


Improvement Collaborative resources

Quality improvement e-learning tools

FAQs about the Collaborative

Improvement Collaborative events

The London Urgent and Emergency Care Improvement Collaborative is running a series of events to offer London’s health and care leaders a dedicated space to hear about best practice, discuss and challenge the most complex issues occurring locally, agree local priorities and gain from peers and others in the Improvement Collaborative.

You can download resources and presentations from previous events via the links below:

July 2017 launch materials

September 2017 workshop sessions materials

December 2017 workshop sessions materials

March 2018 workshop sessions materials

Quality improvement e-learning

In addition to facilitating a shared learning space, the Improvement Collaborative has commissioned an e-learning resource called QI4U. The bespoke tools allow users to confidently and independently learn how to effectively utilise various Quality Improvement methods for their local projects through a series of easy to understand modules.

Why this is important

Most people will need some kind of urgent or emergency care and support in their lifetime. This is best addressed when our system is coordinated, consistent, clear and focussed on recovery and renewed independence.  Following the publication of the Five Year Forward View Next Steps report in March 2017, NHS England (London), NHS Improvement (London) and The Association of Directors of Adult Social Services have considered their support to local systems in order to achieve the ambitious urgent and emergency care priorities set out in the report.

Achieving these priorities will help Londoners get the care they need in their home or as close to it as possible. When care in hospital is needed for our sickest patients, it will ensure they receive high-quality and timely care and only stay at hospital as long as needed.  It will also mean the system makes best use of all its resources; from our hospital beds, to our domiciliary care services, our A&E staff, social workers, district nurses and others.

Get involved

London has a strong track record of delivering change and providing insight. Knowledge and expertise at every level across our system will make the improvement collaborative a success. Participation by colleagues across your local system will be crucial. If you would like to get involved, join us at our next event, or would like to know more about the Collaborative’s work, then please email us on:

Further reading


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