Healthy London > Our work > Improvement collaborative

Improvement collaborative

Our urgent and emergency care improvement collaborative is working with key stakeholders to define what the future approach to increasing London’s capacity for quality improvement should include and what the future support for improvement across London needs to address. 


July 2017 launch materials

September 2017 workshop sessions materials

December 2017 workshop sessions materials

Quality improvement e-learning tools


Why this is important

Most people will need some kind of urgent or emergency care and support in their lifetime. This is best addressed when our system is coordinated, consistent, clear and focussed on recovery and renewed independence.  Following the publication of the Five Year Forward View Next Steps report in March 2017, NHS England (London), NHS Improvement (London) and The Association of Directors of Adult Social Services have considered their support to local systems in order to achieve the ambitious urgent and emergency care priorities set out in the report.

Achieving these priorities will help Londoners get the care they need in their home or as close to it as possible. When care in hospital is needed for our sickest patients, it will ensure they receive high-quality and timely care and only stay at hospital as long as needed.  It will also mean the system makes best use of all its resources; from our hospital beds, to our domiciliary care services, our A&E staff, social workers, district nurses and others.

Get involved

London has a strong track record of delivering change and the insight. Knowledge and expertise at every level across our system will make the improvement collaborative a success. Participation by colleagues across your local system will be crucial.  If you would like to get involved or would like to know more please email us on:

Further reading

« Back to Our work